Software as a Service

Save money by avoiding costly on-premise installations of enterprise software such as Microsoft Office 365, G-Suite, and hosted email. Enjoy easy scalability and low to no upfront costs.

SaaS, or Software as a Service, is a shift from locally hosted software to a cloud-hosted model. Examples include enterprise management systems, such as QuickBooks Online; phone systems, such as our managed Simplicity UCaaS, or email and collaboration suites, like our managed Microsoft 365 or Google Workspace.

Microsoft 365 (formerly Office 365) is the subscription service offered by Microsoft as part of the Microsoft Office product line.

Google Workspace is a collection of productivity and collaboration tools and products developed by Google; formerly known as G-Suite. Google Workspace consists of Gmail, Contacts, Calendar, Meet, and Chat for communication; Drive for storage and the Google Docs suite for content creation.

When you add to the equation the likelihood of employee errors and the frequency of malware attacks and security breaches, you have a significant cybersecurity gap that can cause business-critical data loss without any chance of recovery.

Microsoft 365 is a powerful platform. However, it lacks the daily backup and archiving process. Native options to restore deleted items are time-bound, destructive (overwrite existing data), and cumbersome. Moreover, once your data has been deleted from the Recycle Bin, manually or automatically, it’s permanently gone.

Although your data is hosted by Microsoft, maintaining control and protection of your business data in case of security threats or accidental deletion is ultimately your company’s responsibility. Microsoft advises, “We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services”. As do Gartner and Forrester. Data regulatory laws like the GDPR and HIPAA also mandate demonstrable recoverability. ( We use Dropsuite )